Our services during COVID-19

On 3 December 2021, the COVID-19 Protection Framework (traffic light system) came into effect. Here's how we operate at the framework's different settings.

Our services at Green

At Green our services are operating as usual. You do not need a vaccine pass to enter the store, but you must sign in, wear a face covering (unless you have an exemption) and maintain a 1-metre distance between yourself and others.

Our services at Orange and Red

At Orange and Red, our services continue but with some added safety precautions. You do not need a vaccine pass to enter the store, but you must sign in, wear a face covering (unless you have an exemption) and maintain a 2-metre distance between yourself and others.

The Sensory Space is open at Orange and Red, however masks must be worn and a vaccine pass is required (unless exempt).

Our services in lockdown

EASIE Living will be closed to the public in the event of a lockdown but you can still get essential items from us.

To order independent living products during lockdown, you can:

All orders will be sent via courier. We are unable to offer a click and collect service during lockdown.

Our staff are on site from 8:30am - 2pm Monday - Friday to process orders.

All other EASIE Living services are closed during COVID-19 Alert Level 4.

This includes:

  • Sensory Space
  • Workshops
  • Demonstration home
  • Information centre

More information

Information about Covid-19 for disabled people and their whānau, including access to easy read guides can be found on the Unite Against COVID-19 website.

Visit the Unite Against COVID-19 website for information and support for disabled people and their whānau. (external website)