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Frequently Asked Questions

We are open Monday through Friday, from 9 am till 5 pm.
Hours may change on New Zealand public holidays. If you are unsure please give us a call on 06 353 2743 or visit our Facebook page for our latest updates and more.

Link to our Easie Living Facebook.

Link to our Contact information.

We are at 585 Main Street, Palmerston North.

Between Princess Street and Victoria Avenue.

We sure do post orders, we can send anywhere in NZ via Post Haste or sometimes direct from our supplier.

Postage price varies depending on size and location. Larger items will need to be discussed with staff.

We offer standard shipping, which typically takes 1 to 5 business days.

Please note that delivery times may vary depending on the time of year—for example, during Christmas and other peak periods, courier services may experience delays due to high demand.

Additionally, public holidays may affect delivery schedules, so please allow extra time during those periods

Unfortunately no, we only ship within New Zealand.

Yes, we sure do. We have a range of equipment available for hire. You
can see our equipment list and prices on the Hire Page.

Unfortunately, we do not currently offer Afterpay.

Although we do offer Winz payments and Laybys. For more information about these payment options, visit our Alternative Payment Options page.

We do not offer finance at Easie Living. We do have the option to Layby items. You can find information about Layby and how it all works on our Alternative Payment Options page.

We sure do. With a 10% deposit and paid over 3 months.
We do offer Layby. Visit our Alternative Payment Options page for more information.

Unfortunately, we do not have the ability to sell on behalf.

Unfortunately not. We are not equipped to sell second-hand equipment.

We have a range of sizes in compression socks that are recommended to be used mainly for travelling.

Link to Travel Socks.

If you require a specific type of compression stocking, feel free to reach out to us, and we can point you in the right direction.

Unfortunately, no, we do not sell sensor mats. If you are looking for a particular product, get in contact with the team and we can point you in the right direction.

We sure do. An accessible kitchen, bathroom and two-bedroom areas with hoists are all available to come and see.

These areas are free to access at anytime during our open hours.
For more information, visit our Accessible Demonstration Home page.

We sure can. Easie Living has a resident Occupational Therapist who can offer practical training.
If you are interested in getting training feel free to give us a call, email or pop in-store,. Our information is on our Contact us page.

We have a Resident Occupational Therapist who you can have a chat with regards housing modifications.
Contact us and we will be able to organise a time for you to chat or meet.
Our contact details are on our Contact us page.

We sure can!
We have products that can assist you in getting in and out of the car, and putting your seatbelt on.
We also have an Occupational Therapist available to give you free advice. They are available two days a week. Get in contact with us for more information.

We recommend visiting the Firstport website. No matter where you are on your journey, there is information for you.

Link to Firstport.co.nz

If you prefer to chat to someone, there is the option to email, call or even Facebook message the Firstport team. We also have an Occupational Therapist in-store twice a week who can chat with you.

You can find all the information about our events on the Easie Living Facebook page. They are also advertised on Event Finder and or give us a call, and we can tell you what events are coming up.

We sure can. We have an Occupational Therapist who can come talk to your groups and provide information about a range of topics such as; Keeping safe at home, falls and what prevention you can put in place and continence.
The Easie Living Store also host events catered to our elderly and disabled community. Visit our Facebook page to see more information about these events.

Link to the Easie Living Facebook page.